For 17 years, Disaster Response Team by UltraClean has helped homeowners deal with the inconveniences of water damage forced upon them by a disaster. Your home is your largest asset, where you spend most of your time and feel most comfortable, and we understand the need to maintain that security. Communication is crucial to keeping the stress of disaster to a minimum. We focus on upfront and constant communication daily with you about what’s going on, what needs to be done, and how to proceed each day to return you home and your life back to normal.
To protect your home when a disaster strikes and to prevent extended damage, we have a disaster response plan ready so together we can act quickly. A water damage disaster can require a variety of service to return your home back to normal, including water extraction, structural drying, structure decontamination, mold remediation, odor removal, or restoration construction repairs.
Regardless of your situation, our disaster response plan will begin immediate action with the following steps:
- Protect your personal belongings and sentimental items. We understand the elevated concern for keeping these personal items safe during a disaster and take great care and respect with the items to help you preserve them.
- Start water extraction immediately. Disaster Response Team by UltraClean’s 24-hour emergency service will arrive within an hour to begin the water extraction process with our skilled technicians and full fleet of the most advanced water extraction units for every scenario.
- Insure all structural components are dry. Structural drying is an art, in that knowing how to use the correct equipment to dry thick subfloors or hardwood floors is crucial to making sure there isn’t any mold that will grow in your home.
Our technicians, managers, and staff are all dedicated people, here to be your trusted allies when your family needs someone to take care of restoring your home. Many times after we complete a project, our clients are so comfortable with us that they give us a hug and keep in touch with us. This just further feeds our mind set that it’s our job to be your hero during this trauma forced upon you. Above cleaning your home after a disaster, we aim to take away the stress and help you get back to living.
Additionally, our expertise with insurance companies will help you navigate the confusing process of filing a claim and how to get all of your costs covered. Many of our clients have initially felt stuck and at a standstill with their adjuster until we came in and guided them through the process. Our caring team will help guide you through the entire process and get you back to living.