Helpful Tips

Regular vacuuming - Vacuum your carpet at least once per week using a vacuum with an agitating brush. Heavy traffic areas should be vacuumed more often. Make sure your brush is adjusted at the proper setting for your carpet style.

Prompt attention to food and beverage spills - Quickly clean up the spill and you are less likely to have permanent damage to your carpets. Please see our FAQs section for proper procedure for cleaning up spills.

Chewing gum or candle wax spills - Freeze with ice or a commercially available product in an aerosol can. Shatter with a blunt object and vacuum before the chips soften. Follow up with a solvent such as Avenge.

Periodic professional cleaning - Research by the leading fiber producers and carpet makers agree that regular cleaning by a competent professional will extend the life and beauty of your carpet. Have the carpet cleaned before it starts to show soil. Carpets are made to hide soil. Frequent professional cleaning will remove the abrasive substances that scratch and distort the fibers appearance. Cleaning high traffic areas every 3 to 6 months is normal.

Preventative maintenance - Walk-off mats should be used at all entrances to absorb soil and moisture, and mats should be cleaned on a regular basis so they don't become sources of soil themselves.

Water damage tips -

• Do not leave wet fabrics in place, dry as soon as possible.
• Do not leave books, magazines or other colored items on wet carpets or floors.
• Do not use your household vacuum to remove water.
• Do not use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Do not turn on ceiling fixtures if the ceiling is wet.
  
  
• Do remove as mush excess water as possible by mopping and blotting. Wipe as much excess water as possible from wood furniture after removal of lamps and tabletop items.
• Do remove and prop up wet upholstery cushions for even drying (check for bleeding of color).
• Do place aluminum foil or wood block between furniture legs and wet carpeting.
• Do turn on air conditioning for maximum drying in summer; open windows to speed drying in winter.
• Do remove oriental rugs or other colored rugs from wet wall-to-wall carpeting.
• Do open drawers and cabinet doors for complete drying. (Do not force open).
• Do remove valuable paintings and art objects to a safe place.
• Do open suitcases and luggage to dry, in sunlight if possible.
• Do call a professional to prevent secondary damage.

Have questions? Please contact us!