Guide To Hiring A Cleaning Company

8 Mistakes to Avoid When Choosing a Carpet Cleaner

Choosing a carpet cleaner based on equipment alone.

No question, your carpet cleaner needs first-rate equipment. But he also needs employees who are skilled at operating that equipment. Many companies own hot-water extractors, but very few companies teach their employees how to use them properly.
Make sure that the technician can give you references of satisfied clients who have used him in the past.

Choosing a carpet cleaner based on low price. Low price could be a problem in four ways.

Low price can be the bait that attracts your phone call. But once the cleaner gets into your home, he pressures you into a much more expensive job.
Low price can be for single-process cleaning. Rarely does the consumer know what this means and, when told, asks for dual-process cleaning instead, which costs much more.
Low price means the carpet cleaner has cheap equipment, which will not effectively clean your carpet and could leave it full of soap.
Low price means an unqualified technician. A trained professional could not afford to clean your carpets for $6.95 a room. The cost of doing business prohibits it.

Choosing a carpet cleaner based on a single telephone call.

Instead, invite the person to your home and ask for a specific written quotation.
Then you will know exactly what the carpet cleaner recommends and you won't be the victim of high pressure tactics when the technician steps into your living room.

Choosing a carpet cleaner who doesn't offer a money-back guarantee.

Every carpet cleaning company should be fully accountable for its work. If you aren't pleased with the job in every way, you shouldn't have to pay for it.
Ask the carpet cleaner if he offers a money-back guarantee and then make sure the carpet cleaner includes his guarantee on the written quotation.

Choosing a carpet cleaner without getting comments from his other clients.

Any carpet cleaner can say anything about his past jobs. And sadly, some of what he says may not be true.
Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and his work.

Choosing a carpet cleaner who isn't trained by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

If your carpet cleaner isn't a close friend, you may not know whether he has the knowledge or experience to clean your carpet well.
If you want to be sure you're hiring a competent professional, make sure he is IICRC trained.
The carpet cleaner who is trained by the IICRC has the equivalent of a college degree in carpet cleaning.

Choosing a carpet cleaner who can't tell you exactly what he is putting on your carpet and why.

The importance of the chemicals or types of products companies are leaving in your carpets shouldn't be overlooked.
Some products used today can be very detrimental. They can cause rapid resoiling, lightening (bleaching), leave residues you may breather- they can even void the warranties you may have on your carpets.
This is why our company uses soft water and Bridgepoint cleaning products. It's approved by all the largest carpet manufacturing companies.

Choosing a carpet cleaner who doesn't use a truck mounted, softened hot water extraction system with a soapfree cleaner to clean your carpets.

Portable hot water systems are good, but they aren't as good as truck-mount systems. A truck-mount system is the Rolls Royce of carpet cleaners.
Compared with portable hot water systems, truck-mount systems use hotter water, higher pressure and stronger suction.
The importance of value and price: price is what you pay, value is what you get. When you select a carpet cleaner, you'll choose from a wide variety of cleaning methods and prices. Shaw Industries, the world's largest carpet manufacturer, recommends hot water extraction from a truck-mounted unit.