Phone calls are literally flooding in; what’s causing all the damage? 1.)    Burst pipes are the number one reason people are calling us right now. With the insistent sub-freezing temperatures, the sporadic snow fall, the slick ice, and dangerous freezing rain we’ve been seeing a lot of water damage as a result from pipes freezing, read more...

Sometimes known as ice dams, these giant icicles hanging from the eaves are not only dangerous to people walking underneath, they are often a sign of a serious problem. Ice dams occur after a heavy snowfall and several days of freezing temperatures. Warm air from inside your home leaks into the attic and warms the read more...

Brandon explains how to protect your home on KTVB this morning. Have you ever put a can of soda in to the freezer, forgotten about it, and then opened the freezer later only to find a big mess? Like that can of soda, when water freezes, it expands. That’s why a can of soda explodes read more...

Mold. The very word is enough to make a person cringe. Yes, mold can be good — it’s essential in making brie and penicillin, for example, and necessary for the decomposition of organic matter in nature — but it can also be very, very bad, especially when it grows undetected in your home. Mold spores read more...

There are thousands of tips available for planning a fire escape route, how to do it, where to meet, how to teach the kids and a million other bit of information, but nothing is so vital as planning an escape route that actually will save your family in the event of a house fire. All read more...

After weeks of subfreezing temperatures, freezing rain, snowfall, and ice, the Treasure Valley may be facing a risk of flooding and water damage from thick slush and quickly melting snow and ice. You can take simple steps to avoid water damage and expensive repairs; here are a few: Remove large accumulations of snow from areas read more...